Your Data
Data Deletion Request
Fellohub — fellohub.space
You can request deletion of your Fellohub data at any time. This page explains how to do it directly in the app, and what you can expect to happen to each type of data we hold about you.
Option 1 — Delete via the App (Recommended)
The fastest way to delete your data is directly inside the Fellohub app. Follow these steps:
1
Open your Profile
Tap the profile icon at the bottom right of the home screen.
2
Go to Settings
Tap the settings (gear) icon at the top right of your profile page.
3
Tap "Delete Account"
Scroll to the bottom of the settings screen and tap Delete Account.
4
Review and confirm
You will see a summary of exactly what data will be deleted and when. Confirm to initiate deletion.
30-day recovery window
Your account is not permanently deleted immediately. You have 30 days to log back in and choose to restore your account. After 30 days, deletion is permanent and irreversible.
Option 2 — Request via Email
If you cannot access the app (e.g. you no longer have the device or your account is inaccessible), you can request data deletion by emailing us.
Contact us
Email: [email protected]
Subject: Data Deletion Request
Please include the phone number or email address associated with your Fellohub account so we can locate it. We will respond and process your request within 30 days.
What Data Is Deleted
The table below shows each type of data we hold and what happens to it when a deletion request is processed.
| Data type | What happens |
|---|---|
| Name, bio, age, Instagram username | Permanently deleted after 30 days |
| Email address | Permanently deleted after 30 days |
| Phone number | Permanently deleted after 30 days |
| Profile photo and gallery images | Permanently deleted after 30 days |
| Location data (city/area) | Permanently deleted after 30 days |
| Plans you created and their group chat history | Permanently deleted after 30 days (affects all members of those chats) |
| Your membership in plans you joined | Removed immediately on deletion request |
| Messages you sent in plans you joined but did not host | Not deleted — remain in the shared chat history of those plans |
| Push notification tokens (FCM) | Removed immediately on deletion request |
| Firebase authentication record | Permanently deleted after 30 days |
| Phone number hash (suspended accounts only) | Retained indefinitely to prevent re-registration |
Data That May Be Retained
- Messages you sent in group chats for plans hosted by other users are not deleted. They remain part of that shared conversation.
- If your account was suspended for violating community guidelines, a one-way cryptographic hash of your phone number is retained indefinitely to prevent re-registration. This hash cannot be reversed to recover your number.
- If your account was suspended, your profile, plans, and messages are retained for moderation and appeal purposes until the suspension is resolved.
For questions about retained data or to appeal a suspension, email [email protected].
Partial Data Deletion (Without Deleting Your Account)
You can request deletion of specific data without closing your account:
- Remove a specific photo — delete it from your profile or gallery in the app.
- Update or remove your bio, Instagram username, or other profile fields — edit them directly in the app.
- Remove location data — you can disable location access in your device settings at any time.
- Unsubscribe from notifications — manage this in your device notification settings or in the app.
- Request deletion of specific data by emailing us at [email protected] with the subject "Partial Data Deletion Request".
We will respond to email-based partial deletion requests within 30 days.
Contact & Further Help
Fellohub
Email: [email protected]
Website: fellohub.space
We aim to respond to all data requests within 30 days. For full details on how we handle your data, see our Privacy Policy.